Help Center

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Yes. Returns or exchanges are available for eligible items that are unused and in their original packaging. Please refer to our Return Policy for detailed instructions and timeframes.

When an order is placed, it is instantly sent to our distribution warehouse for processing and shipping preparation. This means that, unfortunately, once an order is placed, we cannot alter or change it.

You can choose to pay with a Credit Card (Visa, MasterCard, American Express, or Discover), PayPal, Affirm, Google Pay, or Shop Pay.

For front door shipping, shipping and processing charges are based on the merchandise total for each delivery address. If available, next-day delivery incurs an additional charge.

We can ship most items to a P.O. Box. This exclusion applies to oversized items and those shipped directly from our manufacturers. You will receive a message during checkout if the item is not eligible to ship to a P.O. Box.

Yes, you can! Acento ships to multiple regions. To order outside the US, simply change the store location to Mexico or Canada on our website, and you’ll be able to shop and ship directly within your region.

We provide dedicated sales and services to interior designers, home developers, hotels, and business gift buyers. Whether you’re sourcing for a single project or multiple spaces, our team is here to help. Simply contact us and share the details of what you’re looking for, and we’ll guide you through the process.

Yes, you can place large or bulk orders. Please contact our customer support team with your order details, and we’ll be happy to assist you with availability, pricing, and delivery options.

You can contact us through our contact page! We will be happy to assist you.